Seller Payment Policy

This Seller Payment Policy ("Policy") is an integral part of the Seller Terms and Conditions Agreement on silhouettefile.com ("Platform"). This Policy outlines the payment procedures and guidelines that apply to sellers ("Sellers," "you," or "your") when using the Platform to sell Digital Art. By registering as a Seller and listing your Digital Art on silhouettefile.com, you agree to adhere to the terms and conditions set forth in this Policy.

1. Pricing and Revenue Share

a. Setting Prices: As a Seller, you have the discretion to set the prices for your Digital Art. While we may offer pricing recommendations, the final decision on pricing rests with you.

b. Revenue Share: When a sale occurs, you will receive a percentage of the sale price as specified in your Seller Agreement. The remaining portion will be retained by Silhouette File Ltd ("Company") to cover platform fees, transaction processing costs, and other operational expenses.

2. Payment Processing

a. Payment Schedule: Payments to Sellers will be processed on a [frequency, e.g., monthly] basis, typically on [specific date, e.g., the 15th of each month], for sales that occurred during the previous month. The specific payment schedule may be subject to change, and any modifications will be communicated to Sellers in advance.

b. Payment Methods: The Company will make payments to Sellers through the payment method specified in their Seller account. Common payment methods may include bank transfers, PayPal, or other electronic payment methods as determined by the Company.

c. Currency: All payments will be made in the currency specified on the Platform. Sellers are responsible for any currency conversion fees or charges associated with receiving payments in their local currency.

3. Deductions and Withholding

a. Platform Fees: The Company will deduct applicable platform fees, including transaction fees, from the total sale price before calculating the Seller's earnings.

b. Taxes: Sellers are responsible for any taxes, including income taxes, that may be due on their earnings. The Company may withhold taxes as required by applicable laws and regulations and will provide necessary tax documents if required.

4. Refunds and Chargebacks

a. Refunds: In cases of customer refunds, the Company reserves the right to deduct the refund amount from the Seller's earnings. Sellers must cooperate with the Company in facilitating refunds to customers.

b. Chargebacks: Sellers understand and acknowledge that chargebacks initiated by customers may result in deductions from their earnings. Sellers must promptly respond to any chargeback disputes and provide necessary information to the Company.

5. Payment Disputes

a. Dispute Resolution: If you believe there is an error or dispute related to your earnings, you must notify the Company in writing within [number of days, e.g., 30 days] of receiving your payment. The Company will investigate the matter and work with you to resolve any payment discrepancies.

6. Payment Currency Conversion

a. Currency Conversion Fees: If your earnings are paid in a currency different from your local currency, currency conversion fees may apply. These fees will be borne by the Seller.

7. Changes to Payment Policy

The Company reserves the right to modify this Payment Policy at any time. Any changes will be communicated to Sellers in advance. Your continued use of the Platform following the changes implies your acceptance of the updated Payment Policy.

By using silhouettefile.com as a Seller, you acknowledge that you have read, understood, and agreed to this Seller Payment Policy. If you do not agree with these terms, please refrain from using the Platform as a Seller.

If you have any questions or concerns about this Policy, please contact our support team at customerservice@silhouettefile.com.

Thank you for being a valued Seller on silhouettefile.com. We appreciate your contributions to our creative community!